Membership is available to Family Bank staff and employees or retirees of our partner organizations, including Daykio Plantations Ltd., Kenya Orient Insurance, Kenya Orient Life Insurance, and Alpha Africa Asset Managers.

• Shares Capital: Represents your ownership stake in the SACCO. It is non-withdrawable (but transferable) and earns dividends (historically around 17% p.a.).
• Savings: Regular contributions that earn 10% p.a. interest. These funds determine your eligibility for borrowing and are only partially withdrawable under specific conditions.

You must be a member in good standing for at least six months, meet the required savings contributions, and provide the necessary documentation. Members transferring from another SACCO must present a savings statement and a forwarding letter.

Guarantors, savings in the SACCO, title deeds, log books, or other forms of collateral may be used as loan security.

Loan approvals can be as quick as the next day or within a week, depending on the application and guarantor confirmations.

Payments are usually made through monthly payroll deductions. For members outside the payroll system, we accept standing orders, account transfers, or m-Pesa (Paybill 222111).

A guarantor is jointly and severally liable for the repayment of a loan. They must be an active member in good standing and their guarantee is subject to limits based on their savings.

Yes, if the monthly deduction is lower than the required installment, you can request an adjustment.

A nominee is the person designated to receive any payable funds in the event of your passing. All members must provide nominee details upon registration and may update them as needed.